FAQ

Depending on the type of allergy, we are able to respond. Please enquire at least 7 days in advance.

The Yaen-Koen Entrance takes about 15 minutes by car from the hotel.

Dinner:
Please use the dinner served at this facility at the affiliated inn "Yorozuya".
In addition, we will guide you to the carefully sele…Continue reading

There is a safe in the room, so please use it.

The final start is 19:00.

Sorry, there is no private bath in this facility. If you wish, we will guide you to a private bath in the sister house Yorozuya.

We are preparing Kids Meal. Please inquire in advance

There is a night Yomase Ski Resort about 20 minutes by car from the hotel. Also it takes less than an hour by car to Shiga Plateau

You are not allowed to bring it to the restaurant, but you can bring it to your room if you like.

We will keep your luggage before check-in and after check-out. Please enjoy the spa town lightly

Of course you can use it.

As this facility is within walking distance from Yudanaka Station, there are many restaurants in the surrounding area. I think you can enjoy…Continue reading

In the area around the hotel you can enjoy a variety of fruit pickings, from cherry to mochi to, of course, apples. Please contact us for mo…Continue reading

One hour by car from Nagano City center

We apologize but we will refuse pets' room

Sorry, there is no roofed parking available

We are happy to pick you up at Yudanaka Station. Please contact us in advance if you know the arrival time

The private parking lot of this facility is about eight spaces. If you come by car, please be sure to specify it when making a reservation

Unfortunately, we do not have access to this facility as we clean the bath every day.

There is no sauna in this facility, but you can use the sauna in the sister house Yorozuya

There is also a day when it will be refused by the reservation situation of the day. Please inquire in advance

Available from 9am to 9:30 am at check-in time

There are not many types, but we are selling small items and souvenirs at the front desk.

Please refrain from garden walks. You can enjoy a lamp-lit garden from within the facility

Unfortunately, there are no beverage and tobacco vending machines within the facility. There is a convenience store within walking distance

No rooms available for barrier-free guests

This facility is non-smoking. We have prepared an ashtray beside the parking lot